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Housing Disrepair Tenant Liaison Officer

  • Job reference: 15165
  • Location: East London
  • Job type: Temporary
  • Area of Expertise: Domestic and Support Services
Job description: I am currently recruiting for a Housing Disrepair Tenant Liaison Officer in the Hackney area of East London, this is a full time position working Monday - Friday 9am - 5pm

The main duties if this role are to be responsible for the smooth uninterrupted work of building contractors in the completion of agreed legal disrepair maintenance contractors through initial pre contract visits to tenants homes, negotiations around contract start dates, resolving access denials and assisting residents with storage plans in advance of works start dates. Additionally, to monitor all disrepair temporary and permanent re housing cases, providing regular updates to solicitors, caseworks and contractors.

To provide witness statements on Court cases regarding access difficulties to tenants' homes and to liaise directly with tenants' solicitors in ensuring that minor variations to specifications are resolved and that works can be completed with a minimum of delay. Furthermore to liaise with both local neighbourhood housing offices and other agencies in ensuring that residents with high levels of vulnerability are supported during the works process.

If interested please call Kelly at Service Care Solutions or Email Kelly.hunter@service.org.uk