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Housing Management Team Leader

  • Job reference: JT54
  • Location: Bracknell, Berkshire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Background

In totality the Council's Housing team manage 163 residential properties across Bracknell Forest Council, the Council's housing company (Downshire Homes) and under leases (PSLs).

These are primarily used as temporary accommodation for homeless households whilst homelessness applications are investigated and whilst more permanent housing solutions are sourced to enable the Council to discharge our duty. The stock includes some multi-occupancy properties with shared facilities, but primarily these are self-contained, single occupancy houses. A small number of properties are used as permanent shared homes for people with learning disabilities.

A small number of properties are also operationally managed through a housing association under a lease and Service Level Agreement and accommodate people with learning disabilities in shared houses.

Purpose of the role:

To lead and manage the Council's small Housing Management Team of 4 staff responsible for residential property owned or leased by the Council or our housing company. You will work together with our Housing Surveyor and other staff in the Council's corporate Property Service; our appointed maintenance contractor; the Housing Options Team and others.

This includes ensuring the effectiveness of all aspects of property management for our temporary accommodation and shared supported properties: sign ups; void management; monitoring the condition of accommodation and any fittings/contents - overseeing communal cleaning, reporting defects, carrying out routine inspections and working with Property Services to organise repairs, redecoration, planned and cyclical maintenance, and to ensure health and safety compliance; day to day housing management, dealing with Anti-Social Behaviour and some aspects of client support.

The role will include working with a variety of households and client groups, some of whom may be vulnerable, and you will be liaising with appropriate internal departments and external agencies to ensure that tenancies are sustained and any housing management issues are addressed. Households will include homeless single people, couples, and families, who may have additional support needs; people fleeing or experiencing domestic abuse; and former rough sleepers.

We are looking for an experienced housing management professional with experience in the social housing/voluntary housing sector to help to review current working practices and ensure that the service is managed to the highest standards, is cost effective and to make the most effective use of our stock