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Housing Officer

  • Job reference: ASR012
  • Location: Northampton, Northamptonshire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Job Title: Housing Officer
Location: Northampton
Contract: 2 Months (Possibility of extension)
Hours: Full Time

My client, a Housing Association in Northampton are looking for an experienced Housing Officer to join them who will provide a responsive and customer orientated tenancy management service, predominantly within a defined management "patch" in accordance with NPH's established policies and procedures.

The Role
The successful candidate will be expected to;

*Act as primary officer for every tenant on the patch, undertaking daily contact with tenants and their representatives concerning any aspect of Housing management and conditions of tenancy, including property inspections, accompanied viewings, signups and new tenant visits, advice on maximising income, conversion of introductory tenancies to secure tenancies, attendance at evictions, minimising arrears levels.

*Ensure that by investigation, negotiation and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti -social behaviour. Assist in the collection of witness statements and evidence for cases referred to the Tenancy Enforcement Officer.

*Protect the revenue and expenditure stream whilst taking appropriate actions aimed at ensuring tenancy sustainment.

*Ensure all computerised and manual recording systems are updated and maintained on an accurate and timely basis, and that all service requests are responded to within the prescribed timescales.

*Develop and maintain effective relationships with other officers, outside agencies and tenants to ensure that a high quality tenancy management service is delivered.

*Assist the Tenant Participation team in the development and support of resident associations and where necessary attend meetings of groups.

To be considered for this role you must have experience in a Housing Officer role.

If you would like to apply, please send your CV to Ashlee . Ryan @ ServiceCare .org .uk or give me a ring on 0 1 7 7 2 2 0 8 9 6 6