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Housing Officer

  • Job reference: ASRHO01
  • Location: Stoke on Trent, Staffordshire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Job Title: Housing Officer
Location: Stoke-on-Trent
Contract: Temp

A Local Authority in Stoke-on-Trent are looking for an experienced Housing Officer who will provide efficient, effective and responsive housing management services within a designated work area, ensuring that services are provided in accordance with agreed policies and priorities of the council. This Housing Officer role will be predominantly dealing with rent debt recovery within the central region of the city.

The successful candidate will have;
*Experience of using the Northgate Housing V6 IT system.

*Detailed knowledge and understanding of Housing Management.

*Experience in the interpretation and application of Tenancy Conditions and procedures.

*Experience as a Housing Officer.

*Experience of improving services and managing the change and also have experience in delivering a quality customer service.

*Ability to deal with confrontational situations with tact and diplomacy and able to prioritise own workload.

If you're interested, please send your CV to Ashlee . Ryan @ ServiceCare .org .uk, or give me a ring on 0 1 7 7 2 2 0 8 9 6 6 and ask for Ashlee.