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Housing Officer

  • Job reference: jt0066
  • Location: Worthing, West Sussex
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: We are recruiting for a Housing Officer based in a West Sussex council. This role will be worked in Worthing. They will have day to day accountability for the management of properties within a neighbourhood area. With a strong emphasis on rental income management the post holder will be able to negotiate with internal services and stakeholders to deliver an excellent generic housing service to the residents.

Main duties, tasks and responsibilities of post holder
Rental Income Collection
-Ensure customers know their rent due, payment dates, and methods by which they can pay their rent.
-Work with Customers in rent arrears to establish the reason for rent arrears and work with Customers to tackle the reasons for non- payment
-Support tenants in receipt of welfare benefits to make & evidence their claims, in a timely way.
Anti-Social Behaviour
-Liaise with all parties to seek agreement on satisfactory outcomes to reports of ASB
-Record and monitor all cases onto ECINS.
-Attend multi agency meetings and ASBRAC to manage medium and high risk cases using a multi- agency approach.
Resident Involvement
-Encourage and promote Resident Engagement . Supporting the Resident Engagement Officer by attendance at Resident Association meetings and events.
Estate Management
-Undertake, action and report on regular estate inspections.
-Carry out site inspections & liaise with legal to deal with boundary disputes.
Tenancy Management
-Manage a variety of tenure types, across the Councils stock.
-Provide a Housing management service to our Leasehold properties in conjunction with the Leasehold Services Officers
-Undertake new tenant sign ups, and home visit s within 4 weeks of a tenancy start date.
-To deputise for the Senior Housing Officer when necessary.
-Deputise in the absence of colleagues

The Candidate
To be considered for this role you must have experience of working is a housing officer.

The Contract
This is a temporary contact starting ASAP on a 3 month contract, working 37 hours per week.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.