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Housing Options Advisor

  • Job reference: 14718
  • Location: Lincoln, Lincolnshire
  • Job type: Temporary
  • Area of Expertise: Housing Customer Service Officer
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Job description: Housing Options Advisor, Lincoln. Service Care Solutions are looking to recruit for a Housing Options Advisor to work for a Client based in Lincoln, we require an experienced housing advisor to work within a busy housing options service providing housing advice, investigating and making decisions on homeless cases, accessing the private rented sector and working closely with other agencies and departments. This is challenging role is highly rewarding working within a team that has fantastic team spirit. This is also a real opportunity for successful candidates to showcase their skills for the client ahead of permanent recruitment in approximately 6 months with further career development possible.
Job duties will be as follows;

*Assess, investigate and make homelessness decisions on cases against current legislation and case law so that they stand up to legal scrutiny.
*Keep comprehensive case notes and evidence to support the decision-making process and ensure these are updated on each contact.
*Communicate decisions, both verbally and in writing, to relevant parties to ensure they are understood and acted upon appropriately.
*Provide mediation and liaison with all parties who influence or have a stake in any individual's homelessness, e.g. friends, GPs, hospitals to avert homelessness where possible.
*To ensure households are appropriately assessed for temporary and permanent accommodation to ensure appropriate accommodation is sourced, communication with partners is ongoing about case progress and a settled housing option is secured in an efficient and timely manner.
*Deliver basic debt and welfare benefits advice to clients to ensure the impacts of welfare reform are mitigated and affordable housing solutions are accessed.
*Assess households against local and national criteria to see if they are eligible for appropriate interventions, e.g. Prevention Fund, DGS, Mortgage Rescue.
*Provide a presence at local court hearings potentially defending customers who have been issued with possession proceedings.
*Organise and take part in case conferences with external partners to resolve housing issues.

If you are interested in the role and meet the above criteria, E-Mail your CV now!
If you have any questions regarding this role, call Ryan at Service Care Solutions on 01772 208 966 or E-Mail