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Housing Options

  • Job reference: 18043
  • Location: Atherstone, Warwickshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Options Officer, Warwickshire
A Warwickshire based local authority are recruiting for a Housing Options Officer to inform customers who contact the Council about their housing circumstances about housing options available to them and to assess applicants' circumstances in accordance with the Council's Lettings Scheme.

The Role
The key focusses of this role will be:
-To ensure that good quality information about housing options is readily available for customers and to personally convey that information to customers who contact the Council for housing advice.
-When an applicant who makes contact with the Council is either homeless or threatened with homelessness in 28 days ascertain their circumstances and refer them to the Housing Options Team Leader. Where necessary, under the guidance of the Housing Options Team Leader, assist applicants to access suitable housing options.
-To implement a wide range of housing options. This will include supporting applicants to access options (for example access to prevention funds, debt advice services and support services, private sector leasing schemes, Local Authority Mortgage Scheme, supported housing) as well implementing those that will assist them to find alternative housing (for example mutual exchange register, housing register, rent guarantee scheme).
-Administrate the Council's mutual exchange list service as part of providing options for applicants.
-To advise applicants whether they qualify to join the Council's Housing Register and whether this is a positive housing option for them.
-To assess individual applicants in accordance with the Lettings Scheme and ensure the efficient and fair implementation of the Council's policy and procedures. This will include undertaking the necessary circumstances and information checks and registering applications. Verifying documentation, acting to prevent fraudulent applications and contacting other professionals as appropriate will be part of these duties.
-To act flexibly in addressing the aims of the service by supporting the Lettings Officers in the implementation of their duties and provide cover in their absence as well as assistance at times of high demand.

The Candidate
In order to be considered for this vacancy, you will require the following, ESSENTIAL experience:
-Previous experience within a housing options role
-Understanding of Choice Based Lettings
-Knowledge of the Housing Act 1996 and Homelessness Reduction Act and associated legislation
-A current DBS is required for this role

The Contract
This is a full time role, initially on a one-month contract

Why work with Service Care Solutions?
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…