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Housing Options Officer

  • Job reference: 17941
  • Location: Chatham, Kent
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Options Officer, Chatham
A local authority in Kent are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include; prevention of homelessness and homelessness applications, from their offices in Chatham.

The Role
To provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: -
- Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation.
- Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation.
- To provide a customer focused, pro-active service to help residents secure their housing choices.

The Candidate
To be successful in this role it is essential that you have prior experience of working within a housing environment with a sound knowledge base of the law in relation to a broad range of housing and benefit issues such as homelessness legislation (Housing Act and Homelessness Reduction Act), landlord and tenant law, private sector issues, court processes etc. You will also require previous working experience of working directly with vulnerable households and conducting interviews to obtain relevant information from these individuals and families.
Due to the nature of the role, you will also require an enhanced DBS.

The Contract
This is a full time role, on a minimum 3-month contract.

How to Apply:
To apply for this position, please send your CV directly to lee.mcmillan@servicecare.org.uk.
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn… https://www.linkedin.com/in/lee-mcmillan-b3a735b0/