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Housing Options Officer

  • Job reference: 18498
  • Location: Basildon, Essex
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Options Officer, Basildon
A local authority in Basildon are recruiting for a Housing Options Officer to prevent homelessness by helping customers retain their current accommodation and, where this cannot be achieved, provide access to a range of suitable alternative housing options fulfilling the Council's statutory obligations as set out in the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017.

The Role
In this role you will be responsible for assessing customers' housing needs and wishes in line with the Homelessness Reduction Act 2017, producing and agreeing a personalised housing plan which you will keep under regular review until a long-term, sustainable housing solution is secured.
-Regularly undertake comprehensive housing needs' assessments of customers' who are at significant risk of homelessness and may face multiple disadvantage as a result.
-In line with the Homelessness Reduction Act 2017 produce and agree personalised housing plans for customers which outline personal sensitive information, prioritising pro-active steps to prevent homelessness in the first instance.
-Provide specialist advice across a whole range of complex issues such as housing, welfare benefits, financial well-being and employment, referring customers to specialist agencies and departments for additional assistance where appropriate.
-Manage a caseload of customers, working with each to offer an individual and empowering service to customers in housing need, encouraging customers to choose from a range of viable options and keeping each personalised housing plan under regular review.
-Negotiate with hosts, landlords and lenders, taking any other action as appropriate in order to prevent or relieve homelessness until an alternative long-term, sustainable housing solution can be secured.
-Represent applicants in court, at case conferences and appeal hearings and in their dealings with other agencies as required in the pursuit of the prevention or relief of homelessness.
-Deliver innovative, tailored solutions to meet housing need using a variety of means including close liaison with the Private Rented Sector Team to secure good quality, affordable private rented accommodation through one of the Council's private sector access schemes.
-Conduct interviews with applicants under Part VII of the 1996 Housing Act as amended to undertake comprehensive investigations of both housing advice and homeless approaches in accordance with statutory legislation, guidance and good practice and compile long detailed S184 decisions which require lengthy periods of concentration

The Candidate
In order to apply for this role, you will be expected to have a thorough understanding of Homeless legislation, Landlord and Tenant Law, Housing Act 1996 and Benefit regulations, as well as knowledge of the different housing options and support services available.

The Contract
This is a full time role, working 36.25 hours per week. The contract is initially for one month, but does have the option to extend further.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply:
To apply for this position, please send your CV directly to lee.mcmillan@servicecare.org.uk.
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn… https://www.linkedin.com/in/lee-mcmillan-b3a735b0/