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Housing Options Officer

  • Job reference: ASR027
  • Location: Crawley, West Sussex
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Job Title: Housing Options Officer
Location: Crawley
Contract: Temp 3 Months
Hours: Full Time

A Local Authority based in Crawley are currently recruiting for a Housing Options Officer on a temporary basis. The Housing Options Officer will be responsible for providing comprehensive housing advice to the public to prevent homelessness where possible, enable customers to make informed decisions based on an understanding of the options available to them and to maximise the use of good quality housing across all tenures.

The Role
The Successful Candidate Will Be Expected To;

*To ensure a full assessment of housing and support needs is carried out by the assessment team and progressed through to start a duty owed under the HRA for all approaches to the Council

*To oversee and process Duty to Refer referrals from public bodies and ensure good partnership working to comply with the HRA 2017

*To deal with requests for simple, first stage s202 reviews on negative decisions made at the assessment stage by assessment officers and provide a statutory response as appropriate

*To provide advice about the provisions of Part VI and Part VII of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 and Localism Act 2011.

*To provide information about debt counselling and money advice services to people in rent or mortgage arrears including advice on the availability of welfare benefits and prioritising debts, referring people to the DWP, Housing Benefit team or Citizens Advice as appropriate.

The Candidate
To be considered for this role you must;

*Have experience working with Part VI and Part VII of the Housing Act 1996 and well as experience working with the Homelessness Reduction Act.

*Experience of writing and issuing detailed, legal and robust s184 decision letters

*Some experience of assisting and being present in Court on housing related matters

If you're interested in applying for the above role please give me a ring on 0 1 7 7 2 2 0 8 9 6 6 and ask for Ashlee or email me at Ashlee.Ryan @ Servicecare .org .uk (remove spaces)