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Housing Options Officer

  • Job reference: JT001
  • Location: Oldham, Greater Manchester
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Options Officer, Oldham

A Greater Manchester based council are recruiting for a Housing Options Officer to prevent homelessness through the provision of housing advice by assisting households to secure alternative accommodation and by referring vulnerable households to appropriate support agencies

The Role
Your key duties within the role will include:
-Working within a busy Housing Options service, you will deliver high quality, customer focused advice and support to people who find themselves homeless or at risk of homelessness.
-Assist the in delivering its statutory homelessness duties by providing housing advice; undertaking assessments in line with homelessness legislation; providing an out of hours service as part of a team rota; and meeting performance targets and standards.

Key responsibilities
-To undertake detailed casework with customers who are homeless or threatened with homelessness
-To organise specialist help and make referrals on behalf of customers to support them with specific problems e.g. substance misuse, mental health, debt management.
-To work with colleagues who provide Temporary Accommodation Services in placing housing in line with policy and existing processes
-To provide Out of Hours Emergency Housing Service and Severe Weather Emergency Provision on a rota basis with other colleagues

Key Requirements
-To succeed in this role you will need as a minimum:
-Experience of working with homeless people including those with varying support needs providing advice, assistance and support.
-Ability to negotiate and communicate persuasively in order to achieve outcomes for customers
-Knowledge & experience of the law governing homelessness and an understanding of current issues in housing

The Contract
This is a contact starting ASAP with contract length of 12 weeks, working 37 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.