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Housing Options Officer (Part Time)

  • Job reference: 17726
  • Location: Loughborough, Leicestershire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Options Officer, Loughborough
Service Care Solutions are currently recruiting for a Housing Options Officer vacancy for a local authority in Loughborough.

The Role
Within this role you will be working with a team of Housing Officers to provide a high quality Housing Options Service to customers who are homeless, or at risk of homelessness, in order to prevent homelessness and assess homeless applications, therefore, experience of dealing with customers with multiple complex needs within a challenging environment and dealing with potentially volatile situations is also required.
Your main tasks will include:
-Interview homeless applicants; assess homeless applications in accordance with legislation and case law; undertake necessary investigations into homeless applications and make recommendations for final decisions.
-Assess and process Housing register / Transfer Applications in accordance with legislation and council policy.
-Deal with enquiries from housing applicants; conduct interviews in the office, at the person's home or on site.
-Assist in the allocation of council property as required.
-Allocate temporary accommodation and oversee management procedures including the payment of charges.
-Ensure that satisfactory conditions are maintained in temporary accommodation used by the council and provide support to the warden/manager of the council's Homeless Person's Hostel.

The Candidate
As a Housing Options Officer based in Loughborough, experience of the housing sector and homelessness is essential. You will also require experience of Choice Based Lettings and the Abritas system.

The Contract
This is a full time role, starting immediately on an initial one-month contract with a chance of extension.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…