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Housing Register Administrator

  • Job reference: 18348
  • Location: Coalville, Leicestershire
  • Job type: All
  • Area of Expertise: Housing Customer Service Officer
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Job description: Housing Register Administration Officer, Coalville
A local authority in Leicestershire are recruiting for a Housing Register Administration Officer to administer applications for the housing register and assist potential and newly registered home seekers in understanding and accessing the Choice Based Lettings scheme.

The Role
In this vacancy, your focus will be to provide admin support to the Housing Register team and process Housing Register applications, additional responsibilities will include:
-Respond daily to customer web messages, client messages or enquiries and Housing Advice emails, ensuring messages are forwarded in a timely manner to other more relevant staff when appropriate.
-Issue and receive medical and mobility forms, update housing need Band as required and advise home seeker of outcome
-Publish and distribute property listings to pre-agreed locations and recipients and maintain spreadsheet to record numbers issued and associated printing and postage costs
-Provide administrative support to the Housing Choices Team, including assistance with paperwork, dealing with post, diary management, filing, setting up and administering meetings, raising purchase orders, invoices and arranging for the payment of invoices and checking payments.

The Candidate
To be a success within this role, you will require experience of the Choice Based Lettings System and ideally some understanding of the housing situation within North West Leicestershire. You will also require excellent IT skills, with working knowledge of MS Officer, as well as experience of the and Abritas housing register system or equivalent
The Contract
This is an initial 6 week contract, with the opportunity for extension. The role is full time, working 36.25 hours per week.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…