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Housing Solutions Officer

  • Job reference: 17232
  • Location: Grays, Essex
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
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Job description: Housing Solutions, Thurrock
An interim vacancy has opened within a local authority for a Housing Solutions Officer in Grays, with the focus being to provide frontline housing advice to applications threatened with homelessness in line with the Homeless Reduction Act of 2017.

The Role
The focus of the role is to give housing advice to the homeless and those threatened with homelessness in line with the HRA, with accountabilities including:
-To look at all housing solutions and advise the customer appropriately
-To assess the financial resources available to customers and advise how this will impact on their ability to retain or secure accommodation
-To prevent homelessness by taking a pro-active approach to identifying the causes of homelessness and making enquiries to prevent homelessness at the earliest possible opportunity
-To negotiate with private landlords, relatives and other excluders, both face to face and on the telephone; to prevent the loss of accommodation or to delay loss of accommodation until such time as a planned move can be achieved
-To assist individuals with finding alternative accommodation where all options to remain have been exhausted
-To advise customers on the availability of accommodation elsewhere which may meet their needs; for example in areas of low housing demand and high housing supply
-To refer and/or signpost customers to other agencies who can support them in keeping their existing accommodation. This includes referral to mediation services and specialist advice agencies e.g. debt advisers
-To work closely with other statutory and voluntary agencies in accordance with any Council protocols or safe guarding requirements
-To work closely with statutory and voluntary agencies representing people leaving institutions to seek to prevent homelessness at the point of discharge
-To liaise with the private sector team in cases of alleged harassment, illegal eviction and poor property conditions
-To implement new homelessness prevention schemes and housing options and liaise with and promote partnership working with the Council's voluntary and statutory partners in tackling homelessness
-To refer cases for a full homeless assessment where homelessness cannot be prevented
-To provide statutory advice and assistance to applicants found to be intentionally homeless or not to be in priority need

The Candidate
In order to apply for this role it is essential that you are an experienced Homeless and Prevention Officer and have a strong knowledge of the Homeless Reduction Act.

The Contract
This is an initial 6 week contract, though it could be extended as it is covering the recruitment period for the permanent vacancy, which you would be able to apply for if successful.

Why work with Service Care Solutions?
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply:
To apply for this position, please send your CV directly to
You can also chat to Lee about the role on 01772 208 966 or via LinkedIn…