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Housing Solutions Officer

  • Job reference: JT33
  • Location: Vale of Glamorgan
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
Closes in:
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Job description: MAJOR PURPOSE OF POST

*To contribute fully to the delivery of all services in relation to statutory homelessness services, homelessness prevention and housing advice.
*To help identify best practice in mitigating adverse impacts of Welfare Reform
*To establish positive relationships with agencies assisting homeless applicants, ensuring our excellent, valued relationship with Housing Benefit Dept continues.
*To mediate on behalf of potentially homeless clients with landlords, relatives and friends so as to minimize the incidence of homelessness and avoid people being evicted
*To work with the Housing Solutions Manager to ensure the delivery of quality Housing Solution services.
*To contribute fully towards the Council's Core Objectives and the Council's Housing Service Plan.


The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.

*To carry out interviews and home visits with persons who are homeless, threatened with homelessness or require housing advice in line with legal requirements and Council policies, with the aim of maintaining their current accommodation through early intervention; negotiation; and homelessness prevention.
*To ensure that the relevant statutory investigations are undertaken in line with legislation
*To make the relevant statutory decisions promptly and within agreed timescales.
*To implement the Council's Housing Solutions Service to households experiencing any housing problem, including promotion of the Council's private rented schemes and any other scheme or to work with other sections and departments of the Council and external agencies in seeking to resolve these problems or to carry out investigations.
*To carry out Housing Advice Surgery's in various locations of the Vale of Glamorgan as directed
*To attend internal & external team meetings and relevant service related forums as directed.
*To visit potentially homelessness clients at their homes.
*To complete referrals and checks with Social Services in line with vulnerable adult and child protection policies