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Housing Support Assistants (Day & Night)

  • Job reference: 23212
  • Location: North West London, London
  • Job type: All
  • Area of Expertise: Housing Support
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Job description: Housing Support Assistant - Camden
One of the largest housing associations in London and the South West are recruiting for two Housing Support Assistants to join their team in Camden to provide practical and emotional support to vulnerable people to help them sustain their homes and to live in the community, monitoring their well-being and referring onto more specialist staff if necessary. There are two vacancies - one for days and one for nights.

The Day Role (£22,550)
The focus of this role is to provide an excellent care and support service to a wide range of people, including young people, people with mental health problems, ex-offenders, and people with substance misuse problems, in a support housing scheme on a rota: 8am - 4pm, 1pm - 9pm, Weekdays and every other weekend.
This will include the following tasks and responsibilities:
*Comply with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer Care, Equality & Diversity, the Code of Conduct etc.
*Carry out assessment to identify and prioritize needs.
*Use SMART goal planning to provide needs led holistic support.
*Develop and maintain positive links with key stakeholders.
*Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.

The Night Role (£18,962)
The focus of this role is to provide waking night staff cover at the service on a rota basis including weekend shift - 7 day rota, 3 x 12 hour shifts, 8:30pm - 8:30am.
This role will include the following tasks and responsibilities:
*Ensure that the project adheres to all the standards set out by One Support.
*Participate in handovers with the day staff at the start and end of each shift.
*Complete and coordinate nightly patrols in and out of the building (where required) to maintain high standards of security and to attend to customers night time needs.
*Take all reasonable precautions for the health and safety of the project including implementing the fire procedure, room checks and health and Safety Inspections.
*Carry out welfare checks on customers as necessary throughout the night

The Candidate
To be considered for this roles, you will require demonstrable experience of working with vulnerable adults, whether in a voluntary or paid capacity. Previous experience working with homeless people is desirable but not essential. Due to record keeping, you will need the ability to manage and maintain administration and recording systems.

The Package
These are permanent full time roles, offering a £22,550 salary for the day role and £18,962 for the night role, as well as the following benefits:
*Pensions - One Housing is a sector-leader in the contributions we make to our colleagues' pensions.
*Buying and selling annual leave
*Paid time off to volunteer in our communities.
*Season ticket loans
*A healthcare cashback plan - allowing you to claim back cash for you and your family's routine healthcare.
*One Academy - our innovative, in-house learning and development offering, designed to support with your personal and professional development.
*Study leave - up to five days off per year to study toward a relevant qualification.
*Career break - after three years' continuous service.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.