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Housing Support Team Leader

  • Job reference: LMCBERKS1
  • Location: Newbury, Berkshire
  • Job type: All
  • Area of Expertise: Supported Housing Officer
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Job description: A local authority in West Berkshire are recruiting for a Housing Support Team Leader for their service in Newbury to be responsible for the effective supervision of the day to day work of the Housing Support Team including intensive housing support and partnership work.

The Role
The focus of this role is to be responsible for the effective supervision of the day to day work of the Housing Support Team including intensive housing support, partnership work and effective negotiation with voluntary and statutory partners to ensure applicants who are at risk of homelessness and rough sleeping access a range of services. This will include ensuring that case work is effectively managed with robust targets and outcomes.
To ensure officers are upskilled to attend possession hearings to provide support to vulnerable households. Be responsible for ensuring that systems are in place for effective signposting and referral to other agencies for the provision of extensive financial and debt management.
To ensure that support is provided and monitored to applicants residing in accommodation provided by the Council, tenants in social housing and the private rented sector, to include assistance with budgeting, getting into employment and seeking accommodation.
This will include the following tasks and responsibilities:
*To manage housing support staff ensuring that 121's, appraisals and training are carried out
*To provide a reactive service to applicants who are at imminent risk of rough sleeping and homelessness and who require intensive support to sustain and maintain their tenancies.
*To provide support and solutions for complex rent arrears, anti-social behaviour and tenancy issues and participate in the Temporary Accommodation Panel.
*To manage a proactive move on support service to residents experiencing rough sleeping and homelessness that require short term or longer term accommodation and support.

The Candidate
It is essential that any applicant for this Housing Support Team Leader role, has significant experience of managing and developing staff in a front line housing or homelessness environment with rough sleepers, as well as the following:
*Proven track record and experience in negotiation and influencing people
*Proven track record of working with households with complex needs, social, medical, mental health and substance misuse issues
*Proven track record and experience of managing legal challenges and court proceedings
*Experience of working in a fluid environment and the ability to adapt to meet current needs
*Knowledge of the housing market, both locally and nationally
*Extensive knowledge of the welfare & benefits system and of local and national grants available to households at risk of homelessness and rough sleeping
*Knowledge and understanding of housing possession proceedings and defences
*Extensive knowledge and understanding of current and imminent housing and homelessness legislation, including the landlord and tenant act and leaseholders.
*Knowledge and understanding of ASB remedies, including those introduced under the Anti-Social Behaviour, Crime and Policing Act 2014
As this Housing Support Team Leader role is working with vulnerable service users, you will also require an enhanced DBS check, ideally on the update service.

The Contract
This Housing Support Team Leader vacancy is on an initial six-month contract, with the potential of being extended, working full time, 37-hours per week, Monday to Friday.
The role offers flexibility for home working, though occasional office presence in Newbury is required.

How to Apply
If you are interested in this Housing Support Team Leader role, please send your CV lee . mc millan @ service care . org . uk or call me on 01 772 20 89 66 discuss the vacancy in more detail.
Also, if this Housing Support Team Leader role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.