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Housing Support Worker

  • Job reference: RLC487
  • Location: Leominster, Herefordshire
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: Job Title: Housing Support Worker
Location: Leominster, Hereford and Ross-on-wye
DBS: Full enhanced required
Car Driver and vehicle: Essential
Contract Type: Temporary ongoing
Weekly Hours: 37 hours per week (including weekends on a rota
Start Date: ASAP


The Role
This role is based within a sheltered housing scheme and the focus of the role is to support people to achieve their personal outcomes, promote independence and provide them with an improved quality of life and better social inclusion.

This will include the following tasks and responsibilities:

*Delivering a 'best practice' support service, appropriate to clients' needs.
*Assisting in the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
*Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.
*Ensuring clients have access to relevant external support services.
*Working with clients to agree and set goals and actions.
*Helping to provide practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims.
*Promote and encourage a high level of client involvement, consultation and communication.

Essential Criteria:
*Ability to build rapport with vulnerable clients in crisis whilst maintaining professional boundaries
*Experience working in supported housing
*Proven ability to deal with challenging behaviour and resolving difficult situations
*Proven communication interpersonal and written communication skills, and ability to adapt personal style to different audiences
*Understanding of safeguarding practices
*Experience of working within defined frameworks and complying with policies, procedures and guidelines
*Ability to adapt to a changing frameworks and ways of working
*Confident in using Microsoft packages such as excel and word


If you are interested in this position and meet the above criteria, please send you CV now for consideration.

If you require any additional information regarding the position, please call Ryan at Service Care Solutions on 01772 208 966 or send an E-Mail to ryan.curwen@servicecare.org.uk