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Housing Support Worker - Longsight, Manchester

  • Job reference: LMCRIVMCR002
  • Location: Longsight, Greater Manchester
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: One of the largest housing associations in the UK is recruiting for a Housing Support Worker in Manchester (M13) to support service users in finding permanent housing and support with issues such as homelessness and substance abuse.

The Service
The Service works with males aged 18 + who are homeless and experiencing a housing related crisis and need short term housing related support, as well as including adults who are homeless or at risk of becoming homeless including; people leaving prison, rough sleepers and also people with a range of medium to high support needs who are not currently able to maintain independent living
All service users are assigned a support worker who will worker who will support them with their needs. Service users meet with their support Worker on a weekly basis working with an asset based approach to develop an asset based person cantered support plan, working on employment support, health and wellbeing and housing.
The Service has 38 single rooms, with shared facilities including bathrooms, spacious Kitchen, and laundry, spacious lounge area, training room, computer room and a large well established garden.

The Role
The focus of this position is to carry a case load of 9-10 service users and support them with independent living and to assist them in finding their own permanent housing, including attending appointments and meetings and searching for a property. You will also be providing support with underlying support needs, such as homelessness and substance abuse.
The tasks and responsibilities for the role will include:
*Delivering a 'best practice' support service, appropriate to clients' needs.
*Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
*Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.
*Knowledge of 'best practice' in both crisis intervention and planned support working.
*Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.
*Ensuring clients have access to relevant external support services.
*Working with clients to agree and set goals and actions.
*Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.
*Ensuring that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.
*Maintaining accurate and timely records of all activities including the maintenance of a support-planning database.
*Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims.

The Candidate
To be considered for this role it is essential that you have experience of completing comprehensive risk assessments and support plans and good knowledge of the housing benefits system. You will also require an Enhanced DBS for this position.

The Contract
This is a full time role, for an initial 3 months as is likely to be extended.
The role is working 37.5 hours per week over 5 days on a 5 week rolling rota, including early & Late shifts, covering 1 weekend in 5.

How Apply
To apply for this role, please send your CV Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 discuss the role in more detail.