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Housing Support Worker, Manchester/Greater Manchester

  • Job reference: SB19
  • Location: Manchester, Greater Manchester
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: I am currently recruiting for a Housing Support Worker based in the Manchester/ Greater Manchester or Cheshire areas. The post is full time working 37.5 hour a week. You must have a driving licence and access to a vehicle for work purposes as you will be out and about in the community.

You will be managing a caseload of up to 30 at one time. You would be based in the office around 1 / 2 days a week, however the majority of the time you will be out and about in the community. You must have excellent communication and interpersonal skills for this role to enable you to speak and relate to a various service users from differing and at times difficult backgrounds.

Some of your key duties will include :

*Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let.
*Knowledge of 'best practice' in both crisis intervention and planned support working.
*Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs.
*Ensuring clients have access to relevant external support services.
*Working with clients to agree and set goals and actions.
*Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.
*Ensuring that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.
*Maintaining accurate and timely records of all activities including the maintenance of a support planning database.
*Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in the completion of occupancy agreements and welfare benefit claims.
*Working in line with 'health and safety' and safe guarding requirements to ensure the overall safety and security of the client.
*Report repairs and maintenance needs on behalf of the client following agreed procedures.
*Promote and encourage a high level of client involvement, consultation and communication.

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to