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Housing Support Worker - Norwich

  • Job reference: SB010
  • Location: Norwich, Norfolk
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: I am currently recruiting for a Housing Support Worker based in Norwich. The working hour are 22 hours per week on a 3 week rolling rota. Shift patterns are a mixture of 7:30am - 3:00pm, 12:00pm - 7:30pm and 3:00pm - 10:30pm. You will work one week with 2 weekend days covered, one week with 1 weekend day covered, and one week with no weekend cover required.

The service is a Supported Housing Scheme that offers temporary accommodation in conjunction with a Support and Risk Management Package to Vulnerable Women aged 16 and over. The aim of the Service is to provide women with a safe and supportive environment where individuals are enabled to gain some stability and work towards independent living and planned resettlement within the community. The service has 31 bed-spaces in total, comprising of 20 bedrooms in the main hostel, 9 move on flats and one shared house for 2 people.

Key duties include :

*To offer support, advice and accommodation to homeless customers
*Key working with a caseload of 5 service users
*To make referrals to other agencies where appropriate
*Assist with necessary welfare and benefits advice
*To assist in selection of new customers and undertake related administration tasks and to implement the referral and admissions procedures
*To ensure risk assessment are undertaken and reviewed in line with policy and procedure
*To assist in maintaining a safe and secure environment by ensuring that service users are familiar with the house rules and fire procedures

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to