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Housing Worker (Older People Service) - Bideford

  • Job reference: 24237
  • Location: Bideford, Devon
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: One of the largest housing associations in the South West is recruiting for a Housing Worker to provide a housing management service across their Older People Services across North Devon.

The Service
The Older People Service works with service users over the age of 55 within 6 Sheltered Housing schemes and providing alarm testing to a further 2 older persons schemes. The schemes vary from blocks of 10-60 flats and small estates of self-contained bungalows and currently houses approximately 270 tenants. 5 of the schemes are based within Bideford.

The Role
The focus of the role is to provide housing management service to this group. This will include the following tasks and responsibilities:
*Fire and lifeline alarm testing, using the Tunstall system.
*Ensure residents are well informed so that they can communicate their needs and views and make informed choices.
*Ensure residents are consulted about the services provided and are offered opportunities to be involved in their running.
*Be responsible for the delivery of housing management services and the safe running of the service on a day to day basis.
*Maximise rent and service charge income by ensuring that losses through arrears and voids are minimised through effective arrears recovery and void management.
*Ensure that residents receive appropriate support, encouragement and advice according to their individual needs to enable them to settle into or maintain their accommodation.
*Take a proactive approach to the prevention of anti-social behaviour (ASB) including effective partnership working.
*Take effective and timely action in respect of breaches of occupancy agreements. Target support for residents who are failing to comply with their occupancy agreements.
*Updating Open Housing system
*Regularly testing and monitoring all emergency alarm systems within the services.
*Managing bookings and calendars of communal facilities and activities.
*Monitoring of rent accounts and remedial action under arrears policy
*Carrying out regular Health and Safety Assessments
Though the role is based within supported housing, direct support will not be a part of the role, aside from some signposting work.

The Candidate
To be considered for this role, you will require previous experience in a supported housing role and have experience of providing a housing management service including rent collection, handling ASB, dealing with repairs and health and safety issues. Previous alarm testing experience will also be beneficial.
As the role is based across a large area - it will be highly beneficial if you are able to drive and have access to a vehicle for work purposes.

The Contract
This is a full time role on an initial 2-month contract, with a good chance of being extended. This is going to be 37.5 hours per week, working 9-5, Monday to Friday.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.