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Income Assistant

  • Job reference: jt0060
  • Location: Lambeth, London
  • Job type: All
  • Area of Expertise: Housing Professionals
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Job description: A London based Borough Council are recruiting for an Income Assistant in Lambeth. This role will be responsible for providing an Income management service to customers in accordance with Housing Management policies, procedures and processes on behalf of the Borough.

The Role
Your key duties within the role will include the following:
*Supporting customers to pay by providing advice and assistance to enable customers to maintain their tenancies by ensuring that customers have information on welfare benefits and any other income available to them.
*To be responsible for providing an income management service to customers in accordance with Housing Management policies, procedures and processes.
*To be responsible for maximising income collection from current tenants, former tenants, garage occupiers, unauthorised occupants and sundry debtors.
*To be responsible for managing a caseload of pre-determined properties/accounts within a designated Area Income Team as specified by the Area Income Team Manager, within one or more of the following case management workstreams:
oPrevention- Enforcement
oDebt Recovery and Management
oGarage and Sundry Debt
oEviction Processing
The Candidate
To be considered for this role you must have experience and knowledge of welfare benefits, housing legislation and income management. This candidate must be comfortable in a customer focused environment.
The Contract
This is a contact starting 29th April up to 2nd August2019, working 35 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.