Accessibility Links
 

Income Officer

  • Job reference: SHAB5647483
  • Location: Swindon, Wiltshire
  • Job type: Temporary
  • Area of Expertise: Council Tax Officers
Closes in:
d h m s
Hurry ending soon!
Send jobs like this to my email
Job description: Income Officer
Temp Contract
Local Authority - Swindon
Essential Experience:
*You must have direct experience of delivering a front-line service in the challenging housing environment and possess excellent written and verbal communications. You must be proficient in IT and able to provide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.

*You must have experience of working in a team as well as on your own initiative and must be organised and able to work under pressure to meet tight deadlines. You must also be able to work directly with customers, have excellent communication skills, and have a passion for delivering first class customer service.
Job Purpose:

*Submit cases to HMCS for on line Judgement and monitor progress accordingly.

*Determine which cases should be submitted for enforcement action, using appropriate legal processes. Liaise with legal representatives and attend court as necessary.

*Provide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.

*Deal with leaseholder enquiries regarding outstanding debts and through liaison with other departments ensure all debts are recoverable.

*Administer suspense account, identify and reallocate payments accordingly, assist in reconciliation of service charges accounts as necessary. Request refunds from Leaseholder accounts as necessary.
If you are interested in this role them please forward your CV to me asap (adam.benouaich@servicecare.org.uk) or call me directly on 01772 208966.