Accessibility Links
This vacancy has now expired.
 

Independent Living Co-ordinator - Salford

  • Job reference: 22767
  • Location: Salford, Greater Manchester
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
Closes in:
d h m s
Hurry ending soon!
Send jobs like this to my email
Job description: Independent Living Co-ordinator - Salford
A large housing association based in Manchester are recruiting for an Independent Living coordinator to provide supportive, responsive, effective and flexible housing management support to customers across a number of independent Living Schemes across Salford.

The Role
The focus of the role is to provide supportive, responsive, effective and flexible housing management support to customers across a number of independent Living Schemes and promote and maximise independence for residents.
This will include the following tasks and responsibilities:
*To be responsible for all aspects of tenancy management, including; voids, repairs, maintenance, allocations, lettings process, customer inductions, rents, aids and adaptations, ASB and challenging, behaviour and breaches of occupancy agreements
*To provide advice and to encourage customers to maintain their security and safety and that of their premises whilst assisting them to identify any risks and how these might be managed
*To get to know our customers so that we understand their needs better, so we can build on strengths, providing targeted, individual advice and assistance
*To help us understand what matters to the customer; encourage customer participation and ask for regular feedback about the way their home and services are managed, ensuring our customers are clear about the service offer
*To liaise with our customers, if appropriate, their families to work together to create thriving tenancies with thriving customers
*To ensure customers are clear about, and fully understand, their responsibilities regarding their home, actions and behaviours
*To encourage, and if needed, assist customers in organising a range of social activities and excursions

The Candidate
To be considered for this role, you will require the following skills and experience:
*Experience of working with older people or in a housing setting / tenancy and estates management role is desirable.
*Have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions.
*Experience in introducing or contributing to service delivery improvements.
*Experience of working in a customer focused environment with the ability to deliver a high standard of customer service.
*Experience and understanding of safeguarding

The Contract
This is a full time role on a temporary contract, until the end of September initially, though is likely to be extended.

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Lee McMillan at Service Care Solutions (lee. mcmillan @ service care. org .uk) or feel free to call Lee on 01772 208 966.