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Initial Contact Officer

  • Job reference: iscooxx
  • Location: Oxfordshire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work, Unqualified Social Work
Closes in:
d h m s
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Job description: I am urgently looking for experienced administrators or customer service advisors who have a good knowledge of Children's or Adult's Social Services to join Oxfordshire County Council.

This role could also be great for someone with a support work or social work background!

This role is paying £10.00 ltd per hour.

What the role entails:
*You will be the first point of contact for the MASH team.
*You will take initial calls from people making referrals to Social Services - this role will involve some potentially distressing calls.
*You must work with a high level of accuracy, as your notes will be passed on to Social Workers as the start of potential new cases.
*The interview does involve an IT test so you must be competent on Word and Excel

Who are we looking for
*This is a very fast paced role, we need someone who is happy working within this environment and can provide a high level of accuracy.
*Someone with an administrative/Data Entry background would be well suited to this role - we would also be looking for someone with direct experience within Social Services.
*We need someone who is resilient.

The team
*This is a very supportive and friendly team, and a great environment to work in!

*We have roles based in Abingdon and Cowley.

If you feel you are cut out for this line of work, please do get in touch!
01772 208964

Know anyone who might be interested?
We offer a £250 referral bonus for every candidate successfully placed in to work that you refer!

What are the benefits for you?
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Annual training budget of up to £250 and continued online CPD training
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.