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Initial Screening and Contact Officer

  • Job reference: rginicontoxf
  • Location: Worcester, Worcestershire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
Closes in:
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Job description: We are currently looking for Initial Contact Screening Officers to join Worcestershire County Council within Children, Families and Communities: Integrated Front Door



* This is a purely office based role, you will be the first point of contact for referrals being made to the Family Front Door Service.


* Your role is to screen calls and make referrals to the support workers and social workers across the service.


* This is initially a temporary vacancy for initially 3 months which is likely to be extended.


* The successful candidate will have telephone based customer service experience and preferably some previous knowledge of Social Care/Social Services. Good communication skills, both written & spoken are essential along with strong listening & questioning skills.



This role is paying £10.33 ltd per hour!




If you are interested in this role or, currently looking for work,
please give me a call on
01772 208964
Rachael.greenall@servicecare.org.uk



Know anyone who might be interested?
We offer a £250 referral bonus for every candidate successfully placed in to work that you refer!



What are the benefits for you?
* A specialist, dedicated Social Work consultant offering single point of contact
* Exceptional referral bonuses - £250 per referral placed in to work!
* An extensive & exclusive range of Social Work vacancies across the UK
* Nationwide provider Social Work staff to over 200 local authorities.
* Payroll service twice a week
* Ltd and PAYE payment options available
* Annual training budget of up to £250 and continued online CPD training
* Loyalty schemes / bonuses
* DBS disclosures provided via fast track online services free of charge.