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Initial Screening and Contact Officer

  • Job reference: rgisco
  • Location: Worcester, Worcestershire
  • Job type: Temporary
  • Area of Expertise: Unqualified Social Work
Closes in:
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Job description: We are currently looking for Initial Contact Screening Officers to join Worcestershire County Council within the Family Front Door Team.

*This is a purely office based role, you will be the first point of contact for referrals being made to the Family Front Door Service.

*Your role is to screen calls and make referrals to the support workers and social workers across the service.

*This is initially a temporary vacancy for initially 3 months which is likely to be extended.

*The successful candidate will have telephone based customer service experience and preferably some previous knowledge of Social Care. Good communication skills, both written & spoken are essential along with strong listening & questioning skills.

This role is paying £10.34 ltd per hour!



If you are interested in this role or, currently looking for work,
please give me a call on
01772 208964
Rachael.greenall@servicecare.org.uk


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