Applications Engineer, Desktop applications
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IT Applications Engineer

  • Job reference: AQIT467
  • Location: Rickmansworth, Hertfordshire
  • Job type: Temporary
  • Area of Expertise: Project/Programmes, Software Development, IT
Closes in:
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Job description: I am currently recruiting for an IT Applications Engineer to work in the the Hertfordshire area.

This role will require candidates to have a full, valid UK driving Licence as you may be required to travel to different sites. Candidates should also be aware that a basic BS check will also be required for the role.

Purpose of Role:

* Develop an understanding of the behaviour of business applications in order to troubleshoot and resolve application issues.
* Responsible for the development and upkeep of application documentation.
* To develop standards, policies and best practice for the use of information systems.
* To liaise and negotiate with application suppliers and users.
* To support in running projects and upgrades of the applications.
* To manage the relationship, provide day to day advice and guidance and be the technical owner of problem resolution of business applications.
* To adhere to security, risk and change control procedures.
* To liaise and work with Support Analysts and Technical Support Engineers in the resolution of calls, project work and continuous ICT service improvement.
* Seeks and participates in development opportunities above and beyond any required training
* To undertake any duties relating to the functions of the ICT Service as required by the Service Delivery Manager and ICT Section Head.
* Ability to work accordingly to cover service hours of 8am until 6pm as required by line manager

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208958 or email andrew.quinney@servicecare.org.uk