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IT Infrastructure Engineer

  • Job reference: 21520
  • Location: North London, London
  • Job type: Permanent
  • Area of Expertise: IT
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Job description: IT Infrastructure Engineer, Camden
A large housing association are recruiting for an IT Infrastructure Engineer to join their team in Camden and be responsible for designing, building, configuring, maintaining and developing their IT Infrastructure.

The Role
The focus of this role is the designing, building, configuring, maintaining and developing The Client's IT Infrastructure; including but not limited to: servers (including virtual servers), routers, switches, firewalls, data communication lines, operating systems, databases, storage systems, telephony and other types of systems.
The role is primarily project based assisting as a project resource, implementing the various IT Infrastructure related projects, which are assigned via the project management team. A large part of the role is to provide infrastructure support to all staff as required and ensure that the IT Infrastructure is secure, reliable and available to meet operational needs and to minimise disruption to staff during core working hours. Core systems and data are protected by current disaster recovery procedures and are routinely tested to ensure data is recoverable in the event of a disaster.
Your responsibilities will include the following:
*Design, build, configure, maintain and develop the IT Infrastructure as directed by the IT Infrastructure Manager, IT Operations Director and Chief Information Officer
*Pro-actively manage the network monitoring solutions and other manual based controls to ensure the network is operating as intended
*Administer patch management, anti-virus and web filtering
*Administer and maintain the telephone system, including telephone switches
*Oversee the creation and updating of phone and voicemail extensions and routing
*Assist with the design, support and maintenance of the customer contact centre telephony system
*Assist with troubleshooting, systems backups and archiving carried out by the IT Service Desk
*Perform complex troubleshooting, backup, archiving, and disaster recovery
*Assist in the design, implementation and maintenance of systems, programs, hardware and software
*Provide 3rd line support to the Service Desk for escalated incidents and when necessary provide direct telephony support to staff as directed by the IT Infrastructure Manager, IT Operations Director and Chief Information Officer
*Inform the IT management team of significant issues as appropriate
This is a full time role, working 35 hours per week. Shifts will be between 08:00 and 18:00 Monday through Sunday, thought the usual working week will be Monday to Friday.

The Candidate
To be considered for this role, you will be self-motivated and organised with the ability to work under pressure and to deadlines. You must be able to manage time and priorities appropriately and have strong analytical troubleshooting skills.
You will also require the following technical Skill Set
At least 3 years' experience in the following:
*XenApp 7.18 and previous versions
*Citrix Access Gateway

*VMware vSphere 6.5
*Site Recovery Manager
*Server 2003 - 2016 (AD,DNS,DHCP,GPO…)
*Exchange 2010/2016
*MS SQL 2005 - 2016
*Skype for Business 2015
*Office 365 (Exchange, SharePoint, OneDrive)
*Azure - AD, IaaS
Cisco Meraki:
Sophos Solutions:
*Web Appliance
*Email Appliance
*Commvault Backup Administration
*Vasco 2 Factor Authentication

Package & Benefits
*Salary of £42,000-£48,000 d.o.e
*28 days annual leave plus bank holidays
*Childcare Vouchers
*Refer a friend scheme - up to £300
*Season Ticket Loan
*Study Leave
*Career Break after 3 years' service
*Medicash Scheme
*Eyecare Vouchers

How to Apply
To apply for this role, please email you CV to lee. mcmillan @ servicecare. org. uk, alternatively, you can call Lee to discuss the vacancy on 01772 208 966.