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IT Project Support Officer - Somerset

  • Job reference: AQIT317
  • Location: Somerset
  • Job type: Temporary
  • Area of Expertise: IT
Job description: My Client, a local authority, is currently seeking a Project Support Officer to work on an initial 3 month contract in Somerset.

My client require two Project Support Officers. The roles do not require technical ICT qualifications, however with many live projects, they seek individuals that can make an immediate contribution.

* Directed by the Project Manager
* Confident getting to know new ICT systems
* Technically orientated
* Comfortable supporting staff at end user level on new ICT systems
* Conduct training of users, train the trainer, one to one, small groups and floor walking to offer assistance where required on 'go live' days.
* Organise training of users and managers following training plan; booking meeting rooms and contacting delegates
* Excellent interpersonal skills face to face and over the phone
* Enthusiastic, proactive, confident and organised
* Project experience is desirable but not essential
* Account management skills desirable but not essential
* Word, Excel and Outlook skills essential / SharePoint experience desired by not essential
* Monitor and maintain project documentation e.g. project plan, issues & defects logs, risk register, action plans
* Arrange project meetings and produce basic meeting notes where required
* Produce weekly project highlight reports
* Co-ordinate & maintain defect/issues logs for system & user testing and tracking resolution

Must have excellent verbal and written communication skills.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208958 or email andrew.quinney@servicecare.org.uk