IT Support Officer, Windows 7, Windows 10, 2nd line support, 1st line support, IT Helpdesk
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IT Support Officer

  • Job reference: AQIT502
  • Location: Badminton, Somerset
  • Job type: Temporary
  • Area of Expertise: Support/Helpdesk
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Job description: I am currently recruiting for an IT Support Officer to work in South Gloucestershire.

This role is initially for 6 months and does fall inside IR35.

Candidates will be responsible for 2nd and 3rd line support of end users in a Windows 7/10 environment with many applications. Occasionally directly taking calls from customers during busy periods for the Service Desk. Maintaining end user devices, including security patching and application updating using SCCM. Imaging of devices. Troubleshooting incidents and problems. Ensuring SLAs are met and customers are kept updated at all times.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208958 or email andrew.quinney@servicecare.org.uk