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Journey Coach

  • Job reference: LMCRIVASH1
  • Location: Ashford, Kent
  • Job type: All
  • Area of Expertise: Housing Support
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Job description: One of the UK's largest Housing Associations is recruiting for a Journey Coach to work with service users in the Kent Homeless Connect pathway, delivering of individual, positive outcome focused support packages to support those at risk of homelessness in to accommodation.

The Role
In this Journey Coach role, you will be responsible for the delivery of individual, positive outcome focused support packages to supported schemes and via floating support, ensuring that the support service promotes empowerment and independence. The emphasis will be on using coaching methods to empower clients on their journey.
You will approach with cover the services in the Kent Homeless Connect pathway within a district and will include pre-tenancy relationship building with potential clients referred from the outreach team, accommodated clients and those referred in to the floating support service
This role will include the following tasks and responsibilities:
*Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues.
*Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits. Knowledge of 'best practice' in both crisis intervention and planned support working. Undertaking referrals and assessments of potential clients, working with them to identify the most appropriate housing solution for their needs using a strengths-based approach. Ensuring clients have access to relevant external support services.
*Working with clients to agree and set goals and actions.
*Meeting clearly defined client outcome targets through key-working, support plans, risk assessments and other interventions.
*Ensuring that opportunities for education, training and employment opportunities are integral to the support service. The aim being to enable clients to develop the life skills to live as independently as possible.
*Maintaining accurate and timely records of all activities including the maintenance of a support-planning database.

The Candidate
To be considered for this Journey Coach role you will require previous experience working with vulnerable adults with complex support needs, have some knowledge of benefit systems and housing management. As the main focus is tenancy related, you will require knowledge and understanding of
*Supported housing and housing related issues
*Recovery approach
*Client involvement and empowerment
*The benefits system
*Debt
*Needs assessment and support planning
Due to the nature of clients you will be supporting in this role, you will require an enhanced DBS.

The Contract
This Journey Coach vacancy is full time, working 37 hours per week on early / late shifts of 7:00 to 15:00 and 14:00 to 22:00. Some weekend and bank holidays will be required.
This is an initial 6-month contract, with a potential for becoming permanent.

Referral Bonus
If this Journey Coach role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Journey Coach role, please send your CV lee . mc millan @ service care . org . uk or call me on 01 772 20 89 66 discuss the vacancy in more detail.
Also, if this Journey Coach role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.