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LiveSmart Manager

  • Job reference: 21158
  • Location: Guildford, Surrey
  • Job type: Temporary
  • Area of Expertise: Scheme Manager
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Job description: LiveSmart Manager, Guildford
A large housing association are recruiting for a LiveSmart Manager for a sheltered housing service in Guildford.

The Role
The focus of this role is to ensure the security of the property, and that all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Your key responsibilities within this role will be as follows:
*To be a key-holder for the building and ensure security of the communal areas and facilities
*To be the first point of contact and manage access to the building for residents, contractors and visitors
*Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment
*Allow access to utility companies for essential maintenance and servicing of equipment
*Manage and monitor the laundry facilities & communal areas
*Monitor and facilitate resolution of complaints relating to communal areas and facilities
*Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
*Monitor and advise tenants on the management of their rent accounts and arrears
*Offering advice on keeping the property to a reasonable and hygienic standard
*Ensuring residents know how to use equipment that is provided
*Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
*Raise repairs, facilitate access and guidance to the affected areas for contractors
*Complete water testing in communal areas
*Carry out testing of communal emergency lighting and firefighting equipment in line with the associations health and safety processes
*Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors
*Manage or provide gritting at the property in line with the service gritting plan as required
*Carry out health and safety inspections of the building and record the outcomes in line with service standards
*Monitoring accidents, incidents and near misses in line with the Clarion's health and safety procedures
*Ensure compliance with and the promotion of Clarion's health and safety policy/ procedures and legislation
*Reporting any areas of concern
*Conducting visual checks
*Reporting and dealing with any safeguarding issues.
*A lot of lone working however, there is a team of Housing Officers/caretaker on site.
*Completing necessary reports - using templates on Contact Manager (in house system) - will train
*Sending and receiving of emails.

The Candidate
To be considered for this role, it is essential that you meet the following essential criteria:
*The post holder MUST have a car and a driving licence.
*Enhanced DBS is required.
*Good working knowledge of housing
*Enhanced DBS
*Driving licence and own car
*Knowledge of databases, updating records/findings onto templates.
*Used to sending emails, good knowledge of Word/Excel etc.

The Contact
The contract is temporary, initially running until the end of June 2019, but has a chance of being extended beyond this. This is a part time role, working 27 hours per week (5.5 hours per day). Start and finish times are flexible do require working 5 days a week.