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LiveSmart Manager - Kensington (N10)

  • Job reference: 23341
  • Location: West London, London
  • Job type: Temporary
  • Area of Expertise: Scheme Manager
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Job description: A large, national housing association is recruiting for a LiveSmart Manager to manage one of their housing schemes in North Kensington, W10.

The Role
The scheme's purpose is to enhance the life experiences of service users, to ensure that a safe and secure environment is provided, and to promote each individual's independence. The scheme is located within an existing active community and holds regular social activities.The focus of this role is to provide an intensive housing management and concierge service to meet the needs of residents living in retirement housing. You will be the first point of contact and manage access to the building for residents, contractors and visitors.
This will include the following tasks and responsibilities:
*Support the maintenance and security of the buildings, monitor contracts and services and provide a focused service to residents living in retirement housing.
*Work with other housing teams, arrange viewings and enable residents to settle into the scheme.
*Report any safeguarding concerns as appropriate, and make referrals to other agencies where residents need additional support.
*Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.
*Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment
*Allow access to utility companies for essential maintenance and servicing of equipment
*Monitor and advise tenants on the management of their rent accounts and arrears
*Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
*Carry out testing of communal emergency lighting and firefighting equipment in line with the associations health and safety processes
*Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors
*To be a key-holder for the building and ensure security of the communal areas and facilities
*To be the first point of contact and manage access to the building for residents, contractors and visitors

The Candidate
To be considered for the role you will require previous scheme management experience and you must also be able to drive, with access to a vehicle for work. Due to the vulnerable nature of the clients, you will be required to have an Enhanced DBS also.

The Contract
This is a full time role, working 36 hours per week, on a temporary contract running until at least March 2020.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.