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Mental Health Administrator

  • Job reference: Torquay
  • Location: Devon
  • Job type: Permanent
  • Area of Expertise: Administration Services
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Job description: My client is one of the UK's most innovative organisations working with people with complex needs. They have a dedicated and experienced staff team of over 350 people providing a comprehensive range of services which cover every aspect of individuals' lives, from employment and housing to community support and psychological services.
My client help people achieve good mental and physical wellbeing and live life to the full.
Job title: Administrator
Evenings: 6pm - 12pm, 18 Hours / week, various days available
Based: Devon
Salary: £16,268 Pro Rata (£8.09 per hour)

My client believe in recovery, and are committed to providing services that support clients to travel their own recovery journey, and be at the heart of it.

They are looking to recruit an Administrator to join our team in Devon.

Based in Exeter you will be part of a team supporting people who access a mental health crisis drop in service. The service operates 365 days a year between 6pm and 12pm and provides information and support around crisis prevention for people who use services and their families and carers; signposting into other relevant and appropriate services, or agencies

As an Administrator you will be expected to provide a concierge role at busiest times. Your role will involve support with reports and any day-to-day admin duties across the hubs (e.g. following up signposting referrals). Ensuring safeguarding information is promptly processed and daily notes are updated. Support incident reporting and ensure care managers are updated with any information they may need. Maintain/update directory of services, allowing effective signposting onto other services and act as 'point person' in emergency, e.g. taking calls.

Previous experience in working with people who have a range of complex needs including Mental Health, Drug and Alcohol, homelessness would be advantageous. But above all a desire to help people and a willingness to learn is important as you will receive training and development opportunities in the role.

Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability. If this sounds like you, and if you want to discuss the role further then please contact Tom at Service Care Solutions Ltd on 01772 208963, or alternatively send an updated CV to