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Mobile Support Advisor (Emergency Alarm Team) - Torridge Area

  • Job reference: 22701
  • Location: Bideford, Devon
  • Job type: Temporary
  • Area of Expertise: Housing Support
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Job description: Support Advisor (Emergency Alarm Team) - Bideford
A large Devon-based housing association are recruiting for an experienced Support Advisor to join their Emergency Alarm team, to respond to personal pendant alarm calls across the Torridge District.

The Role
The focus of the role is to respond to Emergency Alarm calls out from the pendants of vulnerable residents of the housing association. This will include the following tasks and responsibilities:
*Remote based responding to call outs from across the Torridge area, from Bideford, to Bude to Cholmondely
*Responding to emergency situations, judging on false alarms, if emergency services or next of kin are required
*Providing support where required to a variety of support needs; tenancy, mental health etc

The Candidate
To be considered for this role, you will require the following knowledge and experience:
*Previous experience working with Telecare / Personal Alarm Pendants / Helpline / Tunstall systems
*Experience handling emergency situations
*Enhanced DBS as you will be lone working
*Driving License with access to a vehicle for work

The Contract
This is a part time role, working 25 hours per week, on an initial 2-month temporary contract. The vacancy has been created to cover a period of sickness, and may be extended.

How to Apply
To apply for this role, please send your CV to Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 to discuss the role in more detail.