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Mobile Support Worker - Mole Valley, Surrey

  • Job reference: SB031
  • Location: Dorking, Surrey
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: I am currently recruiting for a Mobile Support Worker based in Mole Valley, Surrey. This is a part time position working 25 hours a week Monday to Friday. You will be covering 8 schemes in the Mole Valley District, Dorking, Leatherhead, Bookham, and Ashtead. You must have access to your own vehicle for work purposes and a valid driving licence. Mileage included for work purposes for travel between schemes.

Sheltered housing schemes are intended to enable older people or people with support needs to retain their independence in their own home, whilst having the additional security of a scheme manager to provide support.

Your duties include :

* To complete viewings and undertake basic needs & risk assessments with perspective new residents
* Implement support plans and proactively promote technology enabling existing and new customers to remain independent in their own homes
* Day to day responsibility for the smooth running of the scheme ensuring that residents receive the appropriate support and services.
* Ensure that support plans are completed and updated as required to set targets
* Contact residents personally or as identified in their support plan to check they are safe and well.
* To be aware of procedures regarding the Safeguarding of Vulnerable Adults.
* Attend various meetings as and when requested
* Try to resolve any general queries/disputes relating to residents, brief Project Manager on unresolved issues.
* To encourage social interaction of residents through events and meetings within own Sheltered Housing Scheme/s and externally
* Engage with residents to understand their priorities
* Support the development of Resident Representatives and the Sheltered Housing Forum
* Actively provide support to enable resident social activities

Essential criteria:
* Experience of Safeguarding Adults
* Knowledge of Sheltered Housing and its purpose
* Knowledge and experience of support planning and risk assessments
* Experience in customer service and good communication skills

Desirable criteria:
* Knowledge of health and safety
* Experience of assisting with the needs of older people
* Experience of housing management and referring clients to third party agencies

If interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to samantha.baker@servicecare.org.uk