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Move On Officer - Colwyn Bay

  • Job reference: LMCCOL1
  • Location: Colwyn Bay, Conwy
  • Job type: All
  • Area of Expertise: Homeless and Housing Options
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Job description: A local authority in North Wales is recruiting for a Move-On Officer to provide a range of emergency accommodation options for clients in housing need and carry out housing management within the service.

The Role
The focus of this role is to support the Housing Solutions Partnership by providing a range of emergency accommodation options for clients in housing need, this will include the following responsibilities:
*To procure and manage the provision of emergency accommodation for homeless clients.
*To maximise rent collection and reduce unnecessary expenditure.
*To liaise with Housing & Planning Officers on property condition, HHSRS and enforcement.
*To support clients within the emergency accommodation portfolio to prepare for and successfully "move on" into appropriate long term housing
*To undertake a full management role of the Authority's emergency accommodation in line with policies and procedures and provide support and assistance to B & B proprietors with whom homeless clients are placed through regular visits and inspections.
*To ensure that all aspects of housing support and tenancy management are successfully undertaken, enabling clients to be safe in their accommodation and supporting a commitment that emergency placements with B&B proprietors are "short term".
*To manage all aspect of tenancy and property management of any accommodation that the local authority may secure and should fall under "Council control" as an alternative model to the existing use of Bed & Breakfast
*To ensure that all sign up processes are completed promptly and that that housing benefit and rent collection is maximised through robust management of rent accounts; that client health and safety is monitored and managed from day 1 of a placement;
*To liaise with the Authority's Housing Benefit Section with regard to the payment of rent for emergency accommodation.
*To liaise with landlords and proprietors of new and existing accommodation on issues such as repairs, tenant damage / behaviour and disputes.
*To inspect properties to ensure that they comply with the Housing Health & Safety Rating System by undertaking regular technical inspections.
*To ensure that all relevant providers of emergency accommodation are on the Authority's Approved List of Providers.
*To ensure that incidents of anti-social behaviour are dealt with and that any complaints are addressed promptly.

The Candidate
To be considered for this role, you will require excellent knowledge of housing and homeless legislation and previous experience working with homeless individuals within temporary accommodation. You must be able to communicate effectively with homeless and vulnerable clients ensuring complex needs are taken into account at all times, as we as with internal and external agencies both verbally and in writing.
As you will be working with vulnerable service users, you will also require a DBS to be processed. If you have an existing, clean DBS on the Update Service, this will be beneficial to your application.

The Contract
This is a full time role, working Monday to Friday, 9-5. The contract is for an initial 3 months, but does have a chance of being extended.

Referral Bonus
If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How Apply
To apply for this role, please send your CV Lee McMillan at Service Care Solutions via lee . mc millan @ service care . org . uk. You can also call Lee on 01772 208 966 discuss the role in more detail.