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Neighbourhood Housing Officer

  • Job reference: 14879
  • Location: Berkshire
  • Job type: Temporary
  • Area of Expertise: Homeless and Housing Options
Job description: I am currently recruiting a great opportunity for a Neighbourhood Housing Officer in the Slough area of Berkshire, this is a full time position working Mon- Friday 9am- 5.30pm

The main purpose of this role is to deliver a high quality and customer focused housing needs service, including housing advice, access to the Housing Register and homelessness services.

To use every available resource to tackle housing need and prevent homelessness in accordance to relevant legislation, policies and procedures.
To contribute to the development, cohesion and integration of the wider housing service
1.Deliver a comprehensive, customer focused and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers

2.Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council's resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs.

3.Deliver a comprehensive, customer focused and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers

4.Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council's resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs.

5.Provide good quality housing advice to all, including, public, tenants, licensees, landlords and home seekers regarding their legal rights and available options related to their housing using a holistic approach . This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.

6.Deliver a comprehensive, customer focused and high quality housing needs service, liaising with other sections, departments and agencies internally and externally in relation to housing or homelessness issues on behalf of home seekers

7.Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council's resources, including financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs.

8.Provide good quality housing advice to all, including, public, tenants, licensees, landlords and home seekers regarding their legal rights and available options related to their housing using a holistic approach . This will include analysing complex information and relaying this information appropriately to the customer, including legal advice on housing, immigration and benefit legislation.

If you are interested in this position and would like more information please contact Kelly on 01772 208 966 or email kelly.hunter@servicecare.org.uk

Kind Regards
Kelly