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Neighbourhood Housing Officer

  • Job reference: jt0011
  • Location: Wilmslow, Cheshire
  • Job type: Temporary
  • Area of Expertise: Domestic and Support Services
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Job description: Housing Officer, Wilmslow
A Cheshire based housing association are recruiting for a Housing Officer based in Wilmslow. This role will be focused on providing a customer focused housing and estate management service within a neighbourhood area with a strong emphasis on rental income management.
The Role
Your key duties within the role will include the following:
Rental Income Collection
-Notify customers of rent due, payment dates and methods by which they can pay their rent
-Establish why customers would have rent arrears and find solutions to the reasons for non-payment
-Support tenants in making claims in a timely way
Anti-Social Behaviour
-Create a solution to all ASB reports
-Risk assessment based on the councils ASB policy
-Record and monitor all cases onto ECINS
Resident Involvement
-Work with Resident Engagement Officer to encourage and promote Resident Engagement
Estate Management
-Undertake, action and report on regular estate inspections
-Site inspections and liaise with legal to deal with boundary disputes
Tenancy Management
-Manage a range of tenure types
-Work with Leasehold services officers to provide a housing management service to leasehold properties

The Candidate
To be considered for this role you must have extensive experience working as a housing officer who can work independently and use their own initiative to ensure all responsibilities are fulfilled, must be experienced on agile working

The Contract
This is a contract starting 3rd December 2018 running to 31st March 2019 , working 35 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.