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Neighbourhood Officer

  • Job reference: jt0024
  • Location: Winchester, Hampshire
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: A Hampshire based housing association are recruiting for a Neighbourhood Officer based in Winchester. This role will focus on delivering high quality housing management service to all tenants. Representing the housing association services and have a high profile presence on a number of estates and neighbourhoods.

The Role
Your key duties within the role will include the following:
*Managing a patch of 550-600 properties in the Winchester & Chichester areas
*To carry out and monitor regular estate inspections, tenancy audits and ensure accurate records are maintained and actions are taken to deal with issues.
*To manage tenancies related to housing services residents in accordance with policies, procedures and targets.
*Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance.
*Ensure that IT systems are regularly updated and effective manual record systems are maintained.
*To build relationships and work with both internal and external stakeholders of A2Dominion
*To attend and represent the housing association at court, external meetings, case conferences, forums and evictions
*Ensure that the tenancy management objectives and key performance indicators are achieved.
The Candidate
To be considered for this role you must have experience of estate inspections and tenancy management. Experience in accommodation planning and a good knowledge of all legislative and regulatory frameworks.

The Contract
This is a contact starting ASAP on a 12 week contract leading to a Fixed term contract, working 35 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.