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Neighbourhood Officer

  • Job reference: Jt0100
  • Location: Lambeth, London
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
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Job description: Resident Support Officer (Neighbourhood Officer), Lambeth
A London based council are recruiting for an Resident Support Officer based in Lambeth. The overall purpose of the Resident Support Officer role is to work with residents, Neighbourhood Housing teams, Tenancy Enforcement, Health and Safety team, Repairs, Tenancy Fraud and other partners to assist Housing meet its legal requirements with regard to fire prevention and fire precautions.
The Role
Your key duties within the role will include the following:
-To identify fire safety risks in individual dwellings and associated risks including vulnerability, hoarding, sub-letting and taking action to mitigate identified risks including development and upkeep of Personal Emergency Evacuation Plans.
-To provide comprehensive fire safety advice to tenants and leaseholders, in particular vulnerable residents, and to work closely with other teams to ensure outcomes of fire risk assessments are implemented
-To provide a proactive and customer focused housing management service in relation to fire safety across the borough and to ensure that Housing fulfils its legal and contractual obligations to tenants and leaseholders
The Candidate
To be considered for this role an good understanding of the issues of housing, estate management, health and safety and how these impact on the wellbeing of residents and the responsibilities of landlords. Knowledge of current legislation relevant to housing, tenancy and leasehold management and safety and estate management. An advanced knowledge of fire safety regulations.

The Contract
This is a contact starting 31/07 on a three month contract., working 37 hours per week, Monday to Friday.

Why work with Service Care Solutions?
-An exclusive range of Social Housing vacancies across the UK
-Free DBS processing
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Frequent notifications for upcoming opportunities via text and email
-£250 referral bonus if you refer a successful candidate and they complete a probationary period

How to Apply
If you wish to apply for the role, please send over a copy of your CV to Jason Thomas at Service Care Solutions (Jason. thomas @ service care. org .uk) or feel free to call Jason on 01772 208 966.