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NHS Adminsitrator/Receptionist

  • Job reference: High Wycombe
  • Location: High Wycombe, Buckinghamshire
  • Job type: Temporary
  • Area of Expertise: Administration Services
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Job description: An opportunity has arisen for a well organised and motivated individual to join the friendly and helpful Administration team within an NHS service in High Wycombe. The successful candidate will be the first point of contact for all patient enquires, and to treat patients at all times with warmth, dignity, respect and efficiency. Also to assist in practice administration, particularly document scanning

The post holder will provide administrative support to the clinical team in the Service and other clinical staff as necessary and will provide support to the management team as directed . This will include day-to-day organization of systems to ensure the smooth running of the office, assessment and follow up clinics, diary and post management, audio typing, taking and typing minutes and other clerical duties. Additionally, the post holder will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organizations. The post holder will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary.

Job Title: Administrator/Receptionist
Duration: Up to 5 Months
Hours: 37.5 Hours PW
Location: High Wycombe

Brief description of role:

*Answering the telephone, taking messages and processing enquiries
*To work in the reception area welcoming patients to the practice, treating them courteously, with dignity and respect at all times.
*Booking appointments
*To provide support with the typing of reports, letters and correspondence when required and to be responsible for the filing of patient information onto Carenotes in a timely manner
*To work in the reception area welcoming patients to the practice, treating them courteously, with dignity and respect at all times.
*Support to the Management Team
*Copy/Audio Typing
*Maintaining Databases
*To use Microsoft Office applications including Word, Excel and Outlook as required.
*Checking that stationary supplies are adequately stocked and ordering when necessary.
*Arranging appointments
*Supporting clinicians with calendars and room bookings


Essential skills:

*Good written and verbal / communication
*skills
*Good organisational skills
*Minute taking experience
*IT skills including Outlook, Excel and Word
*Ability to liaise with all professions and levels in a confident and effective manner
*Good level of general education
*English and Mathematics
*grade A-C or equivalent Word processing experience
*Ability to prioritise own workload
*Excellent telephone skills
*Good understanding of the General Data Protection Act
*Minimum of 1 year working in an office / educational environment
*Good communication skills with an empathetic approach
Desirable skills:

*PowerPoint Skills
*NVQ Level 2 in Admin
*Desire to attend courses relating to role, as appropriate.
*Experience of digital dictation systems and software
*NHS experience
*Desire to work in a Mental Health Setting

Applicants should be confident in their own abilities and keen learners in order to fulfil the role to the best of your ability. If this sounds like you, and if you want to discuss the role further then please contact Tom at Service Care Solutions Ltd on 01772 208963, or alternatively send an updated CV to tom.lockwood@servicecare.org.uk