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Night Assistant (Supported Housing)

  • Job reference: 21458
  • Location: Stroud, Gloucestershire
  • Job type: Temporary
  • Area of Expertise: Sheltered Housing
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Job description: Night Assistant (Supported Housing) - Stroud
A national housing association are recruiting for a Night Assistant to join their team in Stroud, within a Supported Housing Scheme for young care leavers, across a defined geographical area assisting in the delivery of a high quality support, security and housing service to the clients.

The Role
The focus of this role is providing over-night support for young care leavers, within a supported housing setting. The customers are High Needs, 16-21 year olds leaving care within accommodation based support for 3-9 people. Individuals sharing a 1 bedroom flat or living within a 1 bedroom flat on their own.
This will involve the following tasks and responsibilities:
*Reporting repairs to maintenance contractors by using appropriate systems.
*Assisting colleagues in meeting key performance indicators (e.g. voids arrears and outcome targets).
*Assisting service users with day-to-day tenancy issues, payment of rent and other scheme requirements.
*Assisting housing team colleagues in the delivery of quality housing management.
*Effectively dealing with anti-social behaviour.
*Have an awareness of the clients groups support needs, and contribute as directed to the delivery their agreed outcomes.
*Implementing night security systems, ensuring overall safety and security of the scheme.
*Meeting the requirements of health and safety policies and practices.
*Maintain high standards of cleanliness within schemes, preparation of rooms and site inspections.
*Effective recording of information including adding updates to the Support database and Housing Management database.
*Promote and encourage a high level of client involvement, consultation and communication.
*Using IT systems appropriately.
*Responds to faults as discovered.
*Ensure a warm welcome and maintain inviting Reception areas as per the Psychologically Informed Environment standards.
*Contributes to the stock control, purchasing and storage of consumables required by the service

The Candidate
To be considered for this role, you will require strong previous experience within support work and working with vulnerable client groups. You will also need the additional skills and experience:
*To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and
*Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required.
*Awareness of the issues affecting social housing tenants

The Contract
This is a full time role, working 40 hours per week, between the hours of 21:30 and 07:30. This is a new position, initially on a temporary contract until the end of July 2019, though is likely to be extended or made permanent beyond this.

How to Apply
To apply for this role, please email you CV to lee. mcmillan @ servicecare. org. uk, alternatively, you can call Lee to discuss the vacancy on 01772 208 966.