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Night Support Assistant

  • Job reference: ALT 224
  • Location: Guildford, Surrey
  • Job type: Temporary
  • Area of Expertise: Supported Housing Officer
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Job description: Role: Night Support Assistant
Location: Guildford, GU1 4HD
Work pattern: 44 hours per week. Two shift patterns over 7 days .
Start date: ASAP
End date: Ongoing


I'm currently recruiting for a Night Support Assistant to join a national housing association. You will be assisting in the provision of an over-night housing and support service for their vulnerable clients on an initial 3-month contract in Guildford. The rota will be 4 days on and then four days off. Tw shift patterns available. Either 8pm to 8am or 6pm to 6am.

The Role
The focus of this role is to provide an overnight support service for housing service users; this will involve the following tasks and responsibilities:
*Have an awareness of the clients groups support needs, and contribute as directed to the delivery their agreed outcomes.
*Implementing night security systems, ensuring overall safety and security of the scheme.
*Meeting the requirements of health and safety policies and practices.
*Effectively dealing with anti-social behaviour.
*Maintain high standards of cleanliness within schemes, preparation of rooms and site inspections.
*Effective recording of information including adding updates to the Support database and Housing Management database.
*Implementing policies and procedures to ensure effective service delivery.
*Ensuring culture and diversity issues have been considered across the client group and to tackle any forms of discrimination, adhering to equality and diversity procedures.
*Promote and encourage a high level of client involvement, consultation and communication.
*Assisting service users with day-to-day tenancy issues, payment of rent and other scheme requirements.
*Using IT systems appropriately.
*Responds to faults as discovered.
*Ensure a warm welcome and maintain inviting Reception areas as per the Psychologically Informed Environment standards.
*Contributes to the stock control, purchasing and storage of consumables required by the service
*To provide administrative support to the Housing Team and Service Managers

The Candidate
To be considered for this role, it is essential that you have prior experience in housing management and providing support within a housing setting. Due to the vulnerable nature of the service users you will be working with, an enhanced DBS will be required, so if you have a DBS on the update service, this will be beneficial to your application also.

If you are interested in this position and meet the above criteria, please send you CV now for consideration.
If you require any additional information regarding the position, please call Amber at Service Care Solutions on 01772 208 966 or send an E-Mail to amber.tabiner@servicecare.org.uk