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Part Time Customer Service Officer, Coventry

  • Job reference: 15409
  • Location: Coventry, West Midlands
  • Job type: All
  • Area of Expertise: Housing Customer Service Officer
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Job description: Part-Time Customer Service Officer, Coventry
Service Care Solutions are currently recruiting for a Customer Service Officer vacancy for a housing association based in Coventry.
As a Customer Service Officer based in Coventry it is essential you have you will need experience of working within a contact centre, dealing with incoming calls, as a key aspect of the role is answering customer queries and signposting them to the correct departments. You will also need to be IT literate and able to adapt quickly to bespoke systems. As this role is for a Housing Association and so any experience of the housing sector will be highly beneficial.
This is an initial two-month contract to cover short term demand, however, there is a chance the role could be extended or be made permanent after this initial period. The role is part time, working 18.5 hours over Monday, Tuesday and Wednesday.
Why work with Service Care Solutions? -
-A specialist, dedicated Social Housing consultant offering single point of contact
-Excellent referral bonuses
-An exclusive range of Social Housing vacancies across the UK
-Provider of Housing staff to over 200 local authorities and 100 Housing Associations.
-Payroll service twice a week
-Ltd Co and PAYE payment options available
-Frequent notifications for upcoming opportunities via text and email
-Loyalty schemes / bonuses
-DBS disclosures provided via fast track online services free of charge.
Service Care Solutions also offers a £250 referral bonus. So if you know of anyone suitable for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
If you are interested, please contact Lee McMillan at Service Care Solutions on 01772 208966 or email