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Permanent Scheme Officer x2 - London

  • Job reference: SJP153
  • Location: London
  • Job type: Permanent
  • Area of Expertise: Scheme Manager
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Job description: I am currently recruiting for two permanent Scheme Officers based in London. One is based in Peckham working 35 hours per week. The other is based at 3 schemes working 32 hours in total as follows ; Norbury (21 hours), Redhill (7 hours) and Selhurst (4 hours). The salary is £21,500.

You must have access to a vehicle for work as the schemes are based 30 minutes apart.

The role is working within the Resident Services Department providing an Intensive Housing Management Service to residents within your scheme.

Your key duties will include :

* Welfare checks,
* Managing the communal parts of the building - (eg communal cleaning is done etc)
* Linking residents in with the support they require - external support providers
* Working with sheltered housing
* Follow safeguarding procedures
* Estate inspections - monitoring quality of building and repairs - ensure records are updated
* Attend monthly team meeting in Chichester
* Ability to work autonomously - Manager will come about once a month
* Can work with objectives without constant supervision
* Support is only a phone call away
* Right skills set /personality to have challenging conversations
* Liaise with other departments - surveyors contractors
* Potential for another site in a years' time
* Risk assessments - understating the residents and their lifestyles (once a annually) - hoarders/smokers

The ideal candidate will have / be :

* Understanding of social housing ideally within similar intensive housing (desirable)
* Team player, able to work independently
* Excellent customer facing skills
* Internal and external stakeholder management skills
* Resilient - dealing 60 residents

If you are interested please call Sam at Service Care Solutions on 01772 208 966 or email your CV to