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Practice Administrator Offender Health - HMP Ranby (Cat C)

  • Job reference: SD28
  • Location: Retford, Nottinghamshire
  • Job type: Temporary
  • Area of Expertise: Healthcare Assistants/ Support
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Job description: Practice Administrator Offender Health - HMP Ranby (Cat C)

To provide enhanced administrative, data, IT and professional support to the healthcare team within HMP Ranby.

Monday - Friday: 8am - 4pm (37.5 hours per week)
Temporary with view to extend

Role Context:

To identify and contribute to the development, implementation and maintenance of administrative systems and processes, to support the delivery of healthcare services within the prison. To ensure the provision of an efficient secretarial, clerical and administrative service to the team on a daily basis.

Key Accountabilities:

Provide comprehensive secretarial, clerical and administrative support to the Assistant Practice Manager, Head of Offender Health, GPs, Nurses and Team Leaders. Ensuring provision of work is to a high standard of accuracy and presentation, often working to tight deadlines and under pressure.

Liaise with external organisations as required, contributing to continuity of care for patients for court, transfer establishments or upon release.

Word process correspondence including letters, memo's and collating reports.

Filing, photocopying, scan and attaching documents.

Input data and maintain databases.

Input accurate data onto SystemOne ensuring timely and accurate reports are provided to the Assistant Practice Manager and Head of Offender Health.

Support the clinical team in the organising and facilitation of clinics and diaries, using SystemOne rota types and ledgers.

Manage the SystemOne rota's, ensuring accurate records for data collection

Provide SystemOne training to all staff and be the point of contact for SystemOne advice and guidance for all staff members

Be responsible for the production and review of SystemOne protocols

Be responsible for data collection from SystemOne, to support reporting and Key Performance Indicators.

Work closely with the Head of Offender Health in relation to exception reporting for Key Performance Indicators.

Attend meetings as a minute taker and be responsible for producing and circulating minutes.

Support the clinical managers in the production of the staff off duty.

Be responsible for managing own work load, consulting with the Assistant Practice Manager if required.

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of Nottinghamshire Healthcare NHS Trust. It is the post holder's responsibility to ensure they keep up to date with these policies and other policy documents. This includes Infection Control and Health and Safety.

Knowledge, Training and Experience:

- Prison clearance is essential
- A comprehensive working knowledge of SystemOne and Microsoft Office software
- GSCE Maths and English Grade A-C or equivalent
- NVQ level 3 or equivalent experience
- RSA III typing or equivalent experience
- Experience of training staff
- Demonstrate effective administrative and organisational ability over a wide range of tasks: e.g. diary management, record keeping, statistics, organising meetings, distributing agendas/minutes

If you aren't interested but you know someone who is, refer them and receive a £250 referral bonus! (T&C's apply)

The benefits of Service Care Solutions:
- £250 training allowance
- Excellent pay rates
- Exceptional referral bonuses
- Specialists consultants offering single point of contact
- Frequent notifications for upcoming opportunities via text and email
- DBS disclosures provided via fast track online services free of charge.
- Weekly Payroll

If you are interested in this position, please contact Sean Devlin at Service Care Solutions on 01772208962 or