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Principal ASB Officer

  • Job reference: JT46
  • Location: Hammersmith, London
  • Job type: Temporary
  • Area of Expertise: Housing Professionals
Closes in:
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Job description: Job Purpose:

- To be responsible for the management, and development of the Anti-Social
Behaviour Coordinators, who are responsible for delivering specialist resources for preventing and addressing Anti-Social Behaviour, Racial Harassment and Hate Crime across the borough, irrespective of tenure.

- To provide expert advice to Coordinators on casework and legal and other remedies and co-ordinate resources to provide a high quality, customer-oriented service throughout the borough, ensuring that priorities are addressed and the risk associated with high profile cases is managed. To ensure that where required, multi-agency Neighbourhood strategies are developed to address specific hotspot issues.

- To be responsible for detailed monitoring of the coordinators' casework, ensuring procedures are followed, that the ASB database is fully utilised and regularly updated and the performance targets and service standards are met.

- To ensure good communication with Housing & Regeneration, Pinnacle psg, other Council Departments, and external agencies / landlords participating in the borough's Crime and Disorder Partnership in order to resolve issues of ASB and ensure effective partnership working.

- To be responsible for the implementation and monitoring of the Council's strategies and policies relating to equal opportunities, customer care, service delivery and industrial relations within the Unit.

- To deputise for the ASB Manager as required in operational matters, including attending multi-agency panels, or other working groups to represent the Unit.